Privacy Policy

Last updated: July 1, 2026

1. Introduction

Moven ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our fleet operations platform.

2. Information We Collect

We may collect the following categories of information:

  • Account information — name, email address, phone number, company name, and role.
  • Fleet data — vehicle details, service records, documents, expenses, and operational notes you enter into the Service.
  • Usage data — log data, IP addresses, device identifiers, browser type, and pages visited.
  • Payment information — processed securely through our payment provider; we do not store full card details.

3. How We Use Your Information

We use collected information to:

  • Provide, operate, and improve the Service.
  • Send transactional emails, service reminders, and product updates.
  • Respond to support requests and resolve issues.
  • Comply with legal obligations and enforce our Terms of Service.
  • Analyse usage patterns to improve product features.

4. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers who assist us in operating the Service (e.g., cloud hosting, analytics, payment processing) under strict confidentiality agreements. We may also disclose data when required by law.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.

6. Security

We implement industry-standard technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to or restrict certain processing activities.
  • Data portability — receive your data in a machine-readable format.

To exercise any of these rights, contact us at support@getmoven.app.

8. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. Disabling cookies may affect some features of the Service.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or via a notice within the Service. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions, contact us at support@getmoven.app.